Are masks required? No. All guides are fully vaccinated.
When should I buy my tickets? Tours sell out early, so once you know your date and time, advance purchase your tickets online or at the Black Cat Shoppe at 8 Market Street
Where do the tours begin? At the Ghost Walk sign riverfront at Market and Water Streets. For GPS use The Black Cat Shoppe at 8 Market Street.
When should I arrive? Check-in begins 20-minutes prior to the scheduled start of your tour. Tours leave promptly so be sure to give yourself plenty of time to find parking, use the restroom and mosey on down to the river
Where do I park? If you can find an on-street spot, take it. Parking is free after 6:30. Otherwise there are 3 affordable city parking decks within a few blocks of the tour (115 Market Street, 114 N. 2nd Street, or 218 N. 2nd Street). Note: Private parking lots are costly. Be sure to ask what the rate is!
How long are the tours?
GHOST WALK: 90 minutes and about one mile distance
PUB CRAWL: 2.5 hours and maybe 6 blocks distance
How much are the tours?
GHOST WALK: $17.00 for adults, $15.00 for seniors (55+), full time students or military (active or retired). Children 6 and under are free
PUB CRAWL: $22.50
Do children 6 and younger need tickets for the Ghost Walk?
Children 6 and younger are free and do not need tickets for the tour.
Are there public restrooms? There are 2 public restrooms; One at the information booth next to our ghost walk sign, and one at the parking deck at 115 Market Street
What if I am late? Late ticketholders should stop the Black Cat Shoppe at 8 Market Street to pick up a "First Two Stop Postcard." With 27 possible locations (you go to 5 per night), the tour varies nightly.
Do I need to print my tickets? No, we have a Guest List.
Can an under 21 Designated Driver attend the Pub Crawl? No. While we don't want anyone drinking and driving (you can guarantee there will be at least one checkpoint leaving downtown), North Carolina law prohibits anyone under 21 from entering an establishment that serves liquor.
Then how do I get to and from and Pub Crawl? It's pretty easy.
1. Have a 21 or older Designated Driver drop you off and then pick you up after the tour
2. Stay downtown!
Visit www.WilmingtonAndBeaches.com for a list of easily walkable hotels & B&B's
3. Get an UBER at www.Uber.com
4. Take a taxi
Are tours rain or shine? Yes. Feel free to bring an umbrella or raincoat. You can also buy inexpensive ponchos at the Black Cat Shoppe.
What about lightning? If your guide feels lightning is an imminent threat they will lead the group to one of our very safe shelters and continue to tell stories. Once the threat of passes we will continue on with the tour.
What about hurricanes? Once the NOAA issues a hurricane watch or warning we cancel our tours and issue full refunds.
What is your refund/exchange policy? Our policy is similar to other Live Venue Performances (ie. theater, concert, sporting event, etc.).
REFUNDS: Ghost Walk tickets are non-refundable less than 24 hours prior to your scheduled performance. Haunted Pub Crawl tickets are non-refundable less than 48 hours prior to your scheduled performance. NO EXCEPTIONS.
EXCHANGES: Original date Ghost Walk tickets are exchangeable up to 1 hour before your scheduled tour performance. Original date Haunted pub Crawl tickets are exchangeable up to 48 hours before your scheduled tour performance. For all original date tickets, the "exchange to" date must be within 7 days of original performance date, and new date cannot already be sold out. Once a ticket is exchanged it cannot be exchanged a second time, and Guest forfeits all future refund requests.
HOW TO REQUEST A REFUND
ETIX ONLINE TICKET HOLDERS: Because Etix is a national online ticket service, Etix ticket holders must request a refund directly from Etix. CLICK HERE to submit an "Email Etix Customer Support" form.
BLACK CAT SHOPPE TICKET HOLDERS: Please request a refund at The Black Cat Shoppe at 8 Market Street, Wilmington, NC 28401. Tickets must be intact and include the store receipt.
HOW TO REQUEST AN EXHANGE
ETIX ONLINE TICKET HOLDERS: Because Etix is a national online ticket service, Etix ticket holders must request an exchange directly from Etix. CLICK HERE to submit an "Email Etix Customer Support" form. Be sure to include the new date/time you want to attend, and submit. NOTE: If it is less than 3 hours BEFORE your scheduled performance, you MUST make your Etix exchange request in person at the Black Cat Shoppe at 8 Market Street.
BLACK CAT SHOPPE TICKET HOLDERS: Black Cat Shoppe ticket holders must request a refund IN-PERSON at 8 Market Street, Wilmington, NC 28401. Tickets must be intact and include the store receipt.
ETIX: You can find additional information at Etix.com or in your ticket purchase confirmation email.
THE BLACK CAT SHOPPE: 8 Market Street, Wilmington, NC 28401 - 910-772-1410.
Can I bring my dog on the Ghost Walk? Dogs are welcome, provided;
Please CLICK HERE to visit NCDHHS for more information on Service Animals
Can I bring my dog on the Pub Crawl? Dogs are NOT welcome on the Pub Crawl as it takes place in a more crowded and chaotic environment. The only exception is if the dog is a Service Animal required for a disability according to the ADA limits and definitions. However since the Haunted Pub Crawl visits establishments that are independently owned and operated, we cannot be held responsible for guidelines or restrictions from other businesses.
Did we miss an important FAQ? If you can't find your answer on this FAQ's Page, or for additional questions on the Ghost Walk and Pub Crawls, please call the Black Cat Shoppe at 910-772-1410.
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